I recently decided to collate and analyse the comments, observations and commendations we have received from customers over the last couple of years about Solar Solve’s SOLASOLV range of anti-glare window shades for marine windows, as our friends in the USA tend to call them. Of course there are also comments about our flame retardant type approved ROLASOLV range of marine roller blinds as well as the excellent service the team at Solar Solve provides.
I was very pleasantly surprised that there were around 85 positive customer commendations that ranged from, “Hi, we have SOLAROLA blinds on our tug and they work great.” Rob Hands, Western Australia, right through to, “We are looking to get a quote for your product to be installed on our vessel. Your shades are currently installed on some of our other vessels and we like your product. The vessel is a U.S. Army LSV.” (Logistics Support Vessel). Jody Michaud, Chief Engineer, US Army. There are another 80+ similar comments in between.
For customers to take the time to send us an email or complete and return a Customer Questionnaire, especially when it is to praise us and is not a complaint, is very rewarding in itself. For whatever reasons, people are much busier than ever these days and hardly have time to breath, so we really do appreciate their efforts and positive comments, which are highly motivating and make us want to work even harder to continue delighting them.
Sincere thanks from the Solar Solve Team to everyone who so kindly contacted us to tell us how great we are.