Always On Time

Always On Time

ALL ORDERS 100%, ARE ALWAYS READY FOR DISPATCH ON TIME. IN SPITE OF COVID-19 DIFFICULTIES WE ARE STILL MANAGING TO DISPATCH ALL ORDERS ON TIME OR BEFORE AGREED DELIVERY DATES.

To satisfy ISO 9001:2015 auditors, we have set what they accept to be a realistic target for achieving Order Dispatch Dates, at 98%.  We aim for 100% and almost always achieve it.

During the year-to-date of 2020 all orders, 100%, were boxed up and ready for dispatch on time.  

Some customers opt to ‘self-collect’ and their carriers do not collect on the agreed date so our Quality Auditor classes them as late!  

Here are the Dispatch Statistics for APRIL and Year to Date in 2020:

MONTHLY REVIEW – APRIL 2020

No. Orders Dispatched in Month                   

28

No. Orders Dispatched ON TIME  

28

No. Orders Dispatched LATE

0

% of Orders Dispatched ON TIME

100

% of Orders Dispatched LATE

0        

 

YEAR TO DATE REVIEW – JANUARY to APRIL 2020

No. Orders Dispatched Y-T-D

251

No. Orders Dispatched ON TIME

248

No. Orders Dispatched LATE  

3 (customer self-collect)

% of Orders Dispatched ON TIME

98.8

% of Orders Dispatched LATE    

1.2

 

The figures are well within the ISO target, as we always expect them to be.

 

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