Frequently asked questions

Frequently asked questions

Q: How do I clean the film / fabric?
A: Under normal circumstances dusting with a NONABRASIVE dry duster is all that is required. Finger prints, grease and most stubborn marks on the film, can be carefully removed with white spirit and a soft cloth, followed by a further wiping over with a soft non-abrasive cloth dipped in clean soapy water. If any type of film or fabric becomes very dirty it can be carefully wiped over with a soft non-abrasive cloth and clean water with a little soap or detergent. This will do no harm as long as the film / fabric is allowed to dry completely before retracting. Excess water should be removed as it will leave a water mark when dry. If you have any additional questions of queries relating to cleaning of the film please contact us.

 

Q: I have to install the screens at forward facing wheelhouse windows which slope away at the top. Will the shade film catch on the cassette and get scratched when it is pulled down?
A: The answer is possibly yes that may happen and we would advise the customer that we could send them wooden wedges with the screens which they could use as an alternative method of installation to ensure a correct fit at angled windows of more than 15 degrees from the vertical position. In the vast majority of installations this proved perfectly acceptable. However, here at Solar Solve we were never entirely happy with this answer and now we are happy to report that we have an alternative solution. We can now supply you with angled (top fix) brackets which are available in all three sizes (45mm, 56mm & 64mm) We believe the angled brackets offer the perfect solution to the question frequently posed. If you would like further information please contact our technical team who will be happy to discuss this or any other issue with you.

 

Q: My windows are not a standard square, rectangular shape.  What shapes can you manufacture screens / blinds too?
A: We can manufacture screens / blinds to suit a number of different window shapes.  If you move to the “Information” section of this website and then select “window shapes” you can then view all of the shapes available. Plus here you will also find how we can help SOLVE  the problems Trapezium/Parallelogram shaped windows present.

 

Q: What can I do if my window is wider at the bottom than at the top?  
A: In this instance if you have sufficient space to install the screen / blind at the bottom of your window then we can provide what we call an INVERTED FIT. Here the screen / blind and film / fabric are pulled upwards over the glass. Examples of the INVERTED screens / blinds shapes that we manufacture can be seen by moving to the Technical Information section of this website and then selecting screen shapes available. Please note we do not offer the INVERTED FIT with Electric operation.

 

Q: What is the maximum width a cassette screen / blind can be manufactured to?
A: The maximum width is usually 3.5 metres but we may be able to manufacture wider screens / blinds by special request. Depending on the type of film/fabric it is also possible to extend the drop from 3 metres to 4 metres in some cases.

 

Q: Why is Double Pulley Bottom Rail with constant tension spring operation recommended for most solar screen installations?
A: This system is suitable for all windows and particularly sloping windows as it provides sufficient tension to support the screen. By using guide pulleys, push button/clam cleat and cord clamp, a screen can be operated from a location 3 to 4 metres away from the window. It is particularly useful where there is no direct access to the bridge windows. Additional guide pulleys, cord etc can be supplied to suit a variety of situations.

 

Q: What film colour do you recommend?
A: There are 4 films to choose from so we would normally ask what the major problem was – Heat or Glare? If the problem is heat then there is a significant difference in effectiveness of the various films. If the end user has no objection to highly reflective films at the navigation bridge windows we usually suggest GOLD as first choice and SILVER as second choice. If there is any doubt about using highly reflective films or a definite request to avoid them, then we would normally recommend GREY as a first choice (because it is more effective) or BRONZE if the customer requires only minimal but still effective protection. If the problem is mainly glare then GOLD, SILVER and GREY films are almost equally effective and so the references to end user preference would probably dictate which one was chosen. Whatever colour shade film is supplied, there will be a noticeable reduction in heat and glare within the area the screens are protecting, creating a safer more comfortable working environment. All film colours are the same price.

 

Q: Why do some screens / blinds have a horizontal join?
A: Rolls of fabric and film come in various widths. If the dimensions of the screen/ blind required are bigger than the roll width in both the width and drop, then it is not possible to make it up in one piece. A horizontal join would therefore be required to connect the pieces of film/fabric together. Note: a vertical join is not possible.

 

Q: What electrical control equipment is supplied as standard with an electrically operated blind / screen?
A: A surface mounting 3-position rocker switch.

 

Q: How many low voltage motors blinds can be run from one transformer?
A: You can run up to ten 24 volt motorised roller blinds / screens from one transformer.

 

Q: Is the film/fabric width exactly the same width as the roller blind / screen?
A: No. The roller pin ends need to turn inside the brackets, which means that they have to extend beyond the edges of the roll tube supporting the film/fabric. An additional clearance is also necessary. The film/fabric width is therefore 38mm narrower than the blind / screen roller pin or cassette width, depending on the type of product ordered.